Question:

I’m an electrical contractor in Toronto, Ontario, Canada. In one of the earlier posts I’ve noticed that you offer a lifetime workmanship warranty. Could you explain to me how it works? As I am planning to implement something similar here. If you can share a copy of you warranty agreement – that would be ideal, but if you cannot I understand that. Any information would be greatly appreciated.

Best, Fred Samson

Answer:

For over 30 years I have offered a Lifetime Guarantee on all my company’s work. Over the years, this has generated a lot of extra sales for our Los Angeles electrical contractor customers. The way our guarantee has been so successful for us is that we have a Lifetime Guarantee on all my company’s [B]work[/B], not the materials used.

We tell customers that we guarantee our own work for LIFE, but we can’t be responsible for materials that we didn’t build ourselves (light fixtures, smoke detectors, dimmers, circuit breakers, etc.). On materials, we back-up whatever the manufacturer’s warrantee is.

I’ll be happy to talk about this with you in more detail if you want. Feel free to call me during business hours M-F.

Good luck with your business.

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We had a call today from a customer. They were looking to retrofit their existing fixtures with LED. The competitor did a quote for them, and had recommended LED Post Tops as the retrofit bulb of choice for them. And this would have been a terrific solution if all their fixtures were acorn style pole mounted lights. But they weren’t, they were high bays, parking lot lights and show room lights. Yes. They are LED. Yes. They will save you money. But if you are trying to plow a field, you don’t buy a Porsche. You buy a tractor. The right vehicle for the job. And the same applies to LED.

First, let’s make sure we set the score right. We sell both. We sell LED Post Tops and we sell LED Retrofit Kits. We are not Post Top biased or Retrofit Kit biased. We even sell new fixtures. We have no biases! We want what is right for you!

contact our team and we’ll get back to you.

We’ve seen LED rope lights transform a staircase handrail, and accent outdoor This homeowner created an inspiring word art installation on the wall of her son’s playroom. She used the screw-in mounting clips that come with the product for wall hanging.

One great tip for a project like this is to place weights (or other heavy objects) on top of your rope light to shape it properly. Often our customers say that Image via www.prettyhandygirl.com

2. A Crocheted LED-Lit Rug:  This one blew us away! The single strand of LED rope lighting was crocheted into a generic spiral pattern to create this rug. For anyone who wants to emulate, the original Image via www.wonderhowto.com

3. A Backlit Bedroom Headboard:  Image via www.removeandreplace.com

Where are you seeing LED rope lighting used lately?