Anyone here in little old Burbank like great customer service? If you raised your hand, that probably means you like being appreciated and understood. There has been a lot to read lately about large companies forking out huge amounts of money to improve there customer relations. And yet, I just read another article that reported the results of a recent survey, revealing that overall most of us are unhappy with a general decline in customer service.

One power company on the East Coast had spent hundreds of thousands of dollars supposedly improving its customer service, only to be criticized heavily when a major storm caused more outages then ever before and they were unable to get electricity back to many customer in reasonable time. It makes me wonder what it means when a company announces spending a lot to remodel its customer service.

I have my own criteria, a shortened version of the 10 commandments for good customer service. I look for a business that:

When I needed an electrician in Burbank a while back, I started with your basic internet search for Electrician Burbank CA – or something like that. I did my research, read all about various electricians in Burbank, their companies and a lot of testimonials. I chose an established company called The Electric Connection. Sometimes you just have to dive in and keep your fingers crossed.

The next day, I was pleased to greet a professional looking Burbank electrician, equipped with his electrical tools, at my front door, right on time. That is always a good sign. He presented me a bit later with a very reasonable electrical bid that included a whole house surge protector, an electrical panel upgrade, some new outlets, an attic fan installation and new custom lighting in my kitchen. I could tell through our interaction he was my kind of electrical service person, the kind that uses common sense. Check off #3.

All the electrical work was done by the end of the day. I love my new kitchen lights and I now have the peace of mind that comes with having a total power surge protection, not to mention all of other great electrical installations he did for me. Next month I will have my sensible Burbank electrician return to have some of our electrical outlets replaced and a ceiling fan installed. I can truly say they deliver more than they promise. You can check off # 1 and 2.

Oh, and yes you can check off #4. The day following the work being completed, I received a call from the office to make sure I was pleased with the work, and to tell me how much my business was appreciated. Give another check for # 3 as well. Sometimes I think really big electrical contracting companies would benefit by observing those common sense activities performed by smaller dedicated electrical services businesses in order to witness just how simple good customer service is. Something tells me they are making it way too complex. No more looking for “electrician, Burbank” at my house now that I’ve found The Electric Connection. Four or five well deserved check marks makes me loyal for life!

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Halogen & LEDs

Halogen lamps are a type of incandescent, so the same restrictions apply to them. They can’t be recycled, so you can carefully dispose of them in your regular trash. Be sure to wrap them up so they won’t shatter! You can also try reusing them just like incandescents in various up-cycle craft projects.

Likewise, LED bulbs take a pretty long time to wear out, but eventually they will need to be replaced. LEDs don’t have mercury in them so they are safe to dispose in the normal trash, but depending on what your lamp looks like it might be great for crafts too! Anyone have a creative idea for LED recycling?

Holiday Lights

Before you take a dive in your pool or plan that nice vacation, the first thing you should do this summer is call for an electrical safety inspection in Fairfax, VA. Yes, swimming pools and summertime getaways are great, but nothing is more comforting than knowing your home is equipped with electricity that can keep you safe. The risk of electrical fires, shocks, and power outages remains persistent than ever. Don’t simply think you won’t experience any of those hazards. It’s always the presumptive homeowners that wind up in trouble. When in doubt, get an inspection!

Large foyer chandeliers and pendants make a true design statement, while providing plentiful illumination for the perfect introduction to your home or commercial space.

Your Guide to Finding the Perfect Foyer Chandelier

Whether you live in a cozy cottage or expansive mansion, fine lighting shines through more than any other home accessory or decorative piece.  A well-chosen foyer fixture creates a welcoming atmosphere, lending ambient illumination and decorative appeal to your home entryway.

1.  To achieve the desired effect, you need to size and install your foyer fixture properly.  A large foyer chandelier or decorative pendant fixture is especially enchanting if your home contains a defined foyer area with a raised ceiling or a glass picture window over the front door.

2.  To determine whether to use a semi-flush fixture, hanging pendant light or multi-tiered large foyer chandelier, you must know your ceiling height. The overall height of a foyer fixture should allow for a clearance of at least 7 feet from the floor.

3.  In a two-story foyer, if there is a window above the front door, center a larger foyer chandelier so that it may be seen from outside.

4.  If the foyer is extra-large, the addition of complementary wall sconces will supply additional illumination. Sconces should be installed 60 inches from the floor and at least 6 feet apart.

5.  Create a seamless flow by coordinating your large foyer chandelier with matching flush or semi-flush fixtures in hallways and powder rooms, or carry a unique design theme throughout by pairing an expansive foyer chandelier with a mini-chandelier in the powder room or extended archway.

The newest Corbett model, “Inertia” is a one-of-a-kind fixture, complete with polished stainless steel prisms and crystal.

This illuminating work of art by Jeff Andrews is prominently featured in the Kardashian’s “Dash” store in Los Angeles, California.   The “Inertia” fixture is provocative and stunning; with a 48-inch frame and eight lamps, this large foyer chandelier embodies a striking and sophisticated design.

The Kardashian family chose to feature the spectacular “Inertia” from Corbett Lighting to enhance the chic feel of the store and provide an eye-catching illumination for their clientele.

Maybe you’d like to put a little star power in your home entryway with a large foyer chandelier? Luxury lights and the latest decorative foyer chandeliers await customers at Capitol Lighting.   Receive one-on-one guidance with professional lighting experts who will help you find the perfect foyer fixture for your home or commercial space.

Find the exquisite “Inertia” series at Capitol Lighting stores or visit 1800lighting.com.  At Capitol, Corbett Lighting is a top-seller, and now with celebrity recognition.