When you are looking for an electrician, look for someone whom you can form a long term relationship with. This is true for homeowners, of course, but also true for apartment managers and owners of investment properties. As an electrician in Los Angeles, I’ve built up long-term, on-going relationships with property management companies and apartment owners. I’ve found that these relationships save me and the client time and money whenever the client needs electrical work.
Find Recommended Electricians You can get recommendations for electricians from other apartment managers and also from homeowners. You can also search on-line for electrician Los Angeles or electrician Burbank, and so on. If you add the word reviews to your search, you can look for companies that have the best reviews.
Another approach is to search websites that feature reviews. Reviews appear on many websites including Google Places, Yelp.com, AngiesList.com, and CitySearch.com. You may be familiar with AngiesList.com, a paid service. It’s an excellent source of recommendations for contractors. It asks customers to rate contractors, including electricians, and give specifics about how their job went.
When looking at customer reviews, take a look at the big picture. If there are one or two bad reviews among the many good ones, does it seem like it’s just a grumpy customer? Is there a company reply that clears things up or says that it has corrected its employee?
Once you have three or so recommended electricians, take a look at their websites.
Check the Electrician’s Website
• Is it presentable and well-maintained? If the website checks out, it’s time to interview the electrician.
Interview the Electrician When you talk with the electrician, pay attention to how comfortable you are, including your trust level. Ask about:
• Experience with your type of work, including tenant relations • Names and contact info for five clients, preferably apartment or other property managers
Take notes on all this, particularly the License Number. If you decide to go ahead, you may wish to check some of what the electrician has said. If you decide not to go ahead, no need to proceed any further with this electrician. But save the notes so that you can remind yourself later of which companies you’ve already ruled out.
Look and Listen Electricians who are bidding jobs are on their best behavior. If you already notice that an electrician treats you or others in ways that concern you, better to find another with whom you feel more comfortable.
Check It Out • Check the company’s rating at the Better Business Bureau. Ratings run from A+ to F based on customer complaints made to the Bureau. As a note, an “A” reflects the same level of customer satisfaction as an “A+.” The “A+” is earned by an “A” contractor becoming a paying member of the Better Business Bureau, which supports the Bureau in its work.
Call References • Would you be happy to continue to use this electrical company?
Speak with at least three references. Listen carefully for enthusiasm or lack of enthusiasm about the electrician. A competent electrical company will have given you names that they believe are satisfied customers. Clients, past or present, may not feel comfortable saying anything negative. If they express little enthusiasm or say something negative, take this into consideration when making your decision.
Don’t Automatically Choose the Low Bid A bid may be too low. How can that be? An electrician may intentionally omit items that the job requires, only to come back later saying that additional work needs to be done. On the other hand, some electricians may unintentionally bid low through inexperience. Either way, the electrician may ask for more money to finish the job or may leave you with an incomplete project.
Look at the Whole Picture Price is important, but judge the entire picture an electrician is showing you — character, expertise, the ease of working with him or her, and overall value. A large part of an electrician’s value is that he/she gets the job done right and safely without taking too much of your time and inconveniencing you or your tenants. A very competent electrician can save you money by suggesting more efficient ways to do a job or to save on electricity.
If you are looking for a fully licensed, bonded, and insured electrician in Los Angeles who can work with you and provide you quality electrical services at reasonable prices, please give us a call at (800) 990-9490, 8-5 pm. I look forward to hearing from you and will be happy to provide you with contact info for satisfied property managers. Or you can look at a couple of reviews by property managers on our website.
Get Service Calls
888-430-1721